Terms & Conditions

Last update on Jul 2026

Billiie Rules

Billiie Media has the right to reject, remove, or block any ad that doesn't follow our guidelines. No hard feelings — we just want ads that match the places where they're shown: local, safe, and family-friendly.

Before you upload an ad, ask yourself:

"Would a parent yell at the business owner for showing this?"

If the answer is even close to yes… it won't run on Billiie.

And trust us — we've got a whole network of moms ready to back us up. If they wouldn't approve it in front of their kids, neither will we.

Keep ads clean, clear, and customer-friendly so they actually work for your business.

Here are the rules:

Ad Guidelines

Family-Friendly Content — If kids can walk past the screen without parents panicking — you're good.
Clear & Honest Messaging — Say what you offer. No tricks. No fine-print surprises.
Relevant Visuals — Your images must match your product or service. (If you're selling pizza — show pizza.)
Local Value — Ads should connect to the community: local events, offers, services, or businesses that make sense in that neighborhood.
Readable Design — No tiny fonts or walls of text. Make it easy to read at a quick glance.
Professional Quality — Blurry photos, typos, or sloppy designs won't pass. Make it clean. Make it polished.
Legit Business Branding — Every ad must clearly show your business name and logo. Anonymous ads won't fly on Billiie.

Compliance Rules

Compliance is what keeps the Billiie network safe, trusted, and worth paying attention to. It protects local businesses, keeps screens clean, and gives advertisers a reliable way to reach real people.

We keep things light at Billiie — but compliance is serious. These rules are non-negotiable:

18+ Only — You must be over 18 to run ads on Billiie Media.
Real Business Required — Ads must come from legitimate businesses with a valid name, logo, and business presence.
Business Owner Control — If the host location requests an ad to be removed — we remove it. Their space. Their decision.
Ad Review — Every ad is reviewed before going live. If it doesn't meet the standards, it won't run until corrected.
Ongoing Monitoring — Ads may be spot-checked even after approval. If something changes, we can pull it at any time.
Rule Violations = Ban — Break the rules and your brand is banned — no second chances.
No Refunds for Rule-Breakers — If an ad is rejected or removed for violating guidelines, no refunds will be provided.
Appeals — Think we got it wrong? A real human will review your case. Email: contact@billiie.co • appeal@billiie.co
Zero Tolerance — Hate speech, scams, illegal products, or offensive content = instant ban. No warnings.

Partner / Host Location Terms

If you apply to host a Billiie screen at your business (partner signup), these terms also apply:

Agreement to Terms & Privacy — By creating a partner account, you confirm that you have read and agree to these Terms of Service and our Privacy Policy.
Device Alert SMS — If you provide a mobile number and opt in, Billiie may send text messages about device alerts (for example, when your screen goes offline or needs attention). Message frequency varies. Message and data rates may apply. You can opt out anytime by contacting contact@billiie.co. Device-alert SMS is for operational alerts only — not marketing.
Accurate Contact Info — You are responsible for keeping your business and alert phone numbers current so we can reach you about your devices and account.
No Alert Guarantee — Device alerts depend on network connectivity, device status reporting, and carrier delivery. Billiie does not guarantee that every offline event will result in an SMS, or that every SMS will be delivered instantly.

Additional Terms (Protection for Everyone)

1. Terms of Use / Agreement — By submitting an ad or creating a Billiie account, you agree to all Billiie Media rules and confirm that you are authorized to use all content you submit. Partners also agree to the Partner / Host Location Terms above.
2. Copyright & Usage Rights — You must own — or have full permission to use — all visuals, music, graphics, and text in your ad. Copyright issues are the advertiser's responsibility.
3. Accuracy of Claims — If your ad claims "guaranteed," "#1 rated," "FDA approved," or "scientifically proven," you may be asked to provide proof.
4. Host Business Protection — Billiie and host locations are not responsible for any customer disputes, claims, or transactions related to the ad.
5. Location-Based Restrictions — Some locations (near schools, daycares, or sensitive areas) may require stricter standards. Billiie may enforce additional rules based on the neighborhood.
6. Support & Contact Info — Support — contact@billiie.co | Appeals — appeal@billiie.co | Partnerships — partnerships@billiie.co
7. Payment Terms — Pricing may change. Campaigns are paid in advance.
8. Performance Disclaimer — Billiie does not guarantee sales, phone calls, or customer actions.
9. Legal Responsibility — All ads must comply with U.S. advertising laws, including FTC truth-in-advertising standards and all applicable federal, state, and local regulations.

What's NOT Allowed

Illegal or Shady Content — Drugs, weapons, counterfeit goods, illegal gambling, hacked software, pirated media, fake IDs, identity theft services.
Adult / Inappropriate Content — Porn, escort services, strip clubs, hookup apps, fetish content, violent imagery, body shaming, OnlyFans promotions.
Scams & Schemes — Pyramid schemes, payday loans, "get rich quick" hustles, fake giveaways, miracle supplements, false financial claims.
Sensitive / Controversial Topics — Political ads, religious messaging, conspiracy theories, extremist content, hate speech, culture-war campaigns.
Competing With the Host Location — No ads that directly compete with the business hosting the Billiie screen.
Low-Quality / Misleading Ads — Bad Photoshop, typos, irrelevant stock photos, fake reviews, AI errors (extra fingers, distorted faces), walls of text, bait-and-switch offers.

Acceptable Use Policy

Last Updated: August 26, 2026

This Acceptable Use Policy ("Policy") describes the rules for using Billiie's platform, applications, websites, digital signage services, advertising services, QR services, and related products ("Services").

By using Billiie, you agree to comply with this Policy as well as Billiie's Terms of Service and other applicable policies.

Our goal is to provide businesses with a safe and reliable platform for managing digital screens, advertising, digital content, and QR-powered experiences.

1. Lawful Use

You may only use Billiie for lawful purposes.

You may not use Billiie to create, upload, display, advertise, distribute, promote, or link to content, products, or services that violate applicable laws or regulations.

You are responsible for ensuring that your use of Billiie and the content you publish complies with laws applicable to your business and location.

2. Prohibited Content

You may not use Billiie to publish, display, distribute, or promote content that includes or facilitates:

Illegal products, services, or activities
Fraud, scams, phishing, or deceptive practices
Pornographic or sexually explicit material
Exploitation or sexualization of minors
Hate speech or content promoting hatred or discrimination
Credible threats, harassment, or intimidation
Extremely graphic or gratuitous violence
Malicious software, viruses, or harmful links
Content that infringes copyrights, trademarks, privacy rights, or other intellectual property rights
False, deceptive, or intentionally misleading advertisements
Content that impersonates another person, organization, or business without authorization

Billiie may determine that additional content is inappropriate for distribution through its Services when reasonably necessary to protect customers, businesses, viewers, or the platform.

3. Advertising Standards

Advertisements displayed or distributed through Billiie must accurately represent the business, product, service, promotion, or offer being advertised.

Advertisers may not intentionally conceal material information, use deceptive claims, impersonate another business, or direct customers to fraudulent or malicious destinations.

Businesses operating advertising screens are responsible for ensuring that their advertising practices comply with applicable laws and regulations.

Billiie may reject, remove, restrict, or disable advertisements that violate this Policy or applicable law.

4. Digital Screens & Signage

Billiie screens may be used for legitimate business purposes including:

Digital signage
Digital menus
Promotions and specials
Advertising
Business information
Customer announcements
Product showcases
Other appropriate business content

Users may not intentionally interfere with screen operation, bypass platform restrictions, manipulate screen reporting, or falsely represent the status or location of a screen.

5. QR Codes, Catalogs & Digital Pages

Users are responsible for all information, products, images, links, and other content published through their Billiie QR codes, catalogs, menus, or digital pages.

QR codes and Billiie-hosted pages may not be used to direct customers to malicious, fraudulent, deceptive, or illegal content.

Users may not attempt to circumvent device, location, access-code, security, or usage restrictions implemented by Billiie.

6. Platform & Account Security

You may not:

Attempt to gain unauthorized access to Billiie systems or another user's account
Share access credentials for unauthorized purposes
Circumvent security or access controls
Probe, scan, or test Billiie's systems for vulnerabilities without written authorization
Introduce malware or malicious code
Intentionally disrupt or overload Billiie's infrastructure
Use automated systems to scrape or access Billiie in a manner that materially interferes with the Services
Manipulate transactions, advertising records, screen activity, analytics, or other platform data
Use Billiie to facilitate spam or unsolicited abusive communications

Users are responsible for maintaining the security of their accounts, devices, and credentials.

7. Intellectual Property

You must have the necessary rights or permission to use any content you upload or display through Billiie.

This includes photographs, videos, music, logos, trademarks, advertisements, graphics, and other copyrighted material.

Billiie may remove content when we reasonably believe it infringes another party's intellectual property rights.

8. User Responsibility

You are responsible for the content you upload, publish, advertise, or display through your Billiie account.

Billiie provides technology that allows businesses and advertisers to manage and distribute digital content. Unless otherwise expressly stated, content submitted by users does not represent an endorsement by Billiie.

9. Enforcement

If Billiie reasonably determines that an account, advertisement, screen, QR code, digital page, or other use of the Services violates this Policy, Billiie may take appropriate action.

Depending on the circumstances, this may include:

Rejecting or removing content
Disabling an advertisement
Temporarily restricting a feature
Suspending a screen
Suspending an account
Terminating an account
Restricting future use of the Services
Reporting unlawful activity when required by law

When appropriate, Billiie may provide users an opportunity to correct a violation before taking further action. Serious, repeated, fraudulent, dangerous, or unlawful violations may result in immediate action.

10. Reporting Violations

If you believe content distributed through Billiie violates this Policy, please contact Billiie and provide as much information as possible about the content, screen, business, advertisement, or account involved.

Billiie may investigate reports and take appropriate action when warranted.

11. Changes to This Policy

Billiie may update this Acceptable Use Policy from time to time as our Services, technology, or legal requirements change.

The most current version will be made available through the Billiie website.

Contact

Questions or concerns regarding this Acceptable Use Policy can be submitted through: Billiie.co

Refund Policy

Last Updated: August 26, 2026

At Billiie, we want our customers to have a clear understanding of our billing and refund policies. This Refund Policy applies to subscriptions, digital services, advertising services, and other purchases made through Billiie.

Subscription Services

Billiie subscription services are billed according to the billing cycle selected at checkout.

You may cancel your subscription at any time. Your cancellation will take effect at the end of your current paid billing period, and you will continue to have access to the service until that date.

Payments already processed for the current billing period are generally non-refundable, except where required by law or where Billiie determines that a billing error or service issue warrants a refund.

Advertising Purchases

Payments for advertising campaigns are generally non-refundable once the campaign has been approved, scheduled, or started.

If Billiie is unable to deliver an advertising campaign due to a verified technical or service issue, Billiie may, at its discretion, provide:

A campaign credit
Replacement advertising time
A partial refund
A full refund

Refunds or credits will be based on the portion of the purchased service that was not delivered.

Digital Signage, QR Codes & Other Digital Services

Payments for digital signage, digital QR services, screen management, and other subscription-based digital products are generally non-refundable after the billing period has started.

Customers may cancel these services to prevent future renewal charges.

Accidental or Duplicate Charges

If you believe you were charged more than once for the same purchase or were charged incorrectly, please contact Billiie as soon as possible.

Verified duplicate or incorrect charges will be corrected or refunded when appropriate.

Hardware, Installation & Physical Products

Hardware, televisions, mounts, streaming devices, installation services, and other physical products or services may have separate return, cancellation, or refund terms provided at the time of purchase.

Completed installation and labor charges are generally non-refundable.

Refund Processing

Approved refunds will be returned to the original payment method whenever possible.

Processing times may vary depending on your bank, card issuer, or payment provider.

Chargebacks

If you have a billing concern, we encourage you to contact Billiie before initiating a chargeback or payment dispute so we have an opportunity to investigate and resolve the issue.

Submitting a fraudulent or improper payment dispute may result in suspension or termination of the associated Billiie account, subject to applicable law and payment-network rules.

Changes to This Policy

Billiie may update this Refund Policy from time to time. Any changes will be posted on our website with an updated effective date.

If you have questions about a charge, cancellation, or refund request, please contact Billiie through our website: Billiie.co

When contacting us, please include the email address associated with your account and relevant order or transaction information so we can review your request.

Final Word

At Billiie Media, we're building something different — a network where ads feel useful, local, and safe for everyone.

Ready to advertise with Billiie?

Reach local customers where they shop, eat, and commute. Get your ads on digital screens in malls, gas stations, and businesses across our network.

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