Privacy Policy

Billiie Inc. ("Billiie," "we," "our," or "us") provides digital tools and services that help businesses manage digital signage, digital advertising screens, QR-powered experiences, digital catalogs, menus, business profiles, and related services through the Billiie website, applications, and platform.

We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

We collect information reasonably necessary to provide, secure, maintain, and improve Billiie's services.

Information You Provide

Depending on how you use Billiie, we may collect:

• Name and business name
• Email address
• Phone or mobile number
• Business address, location, and service area
• Account and profile information
• Screen and device information
• Content, images, videos, menus, products, advertisements, and other files you upload
• QR catalog, menu, or digital page information
• Advertising campaign information
• Customer support communications
• SMS consent and Terms / Privacy acceptance records
• Transaction and billing information
• Other information you voluntarily provide through the platform

Payment information is generally processed by third-party payment providers. Billiie does not need to store your complete payment-card information on its own servers.

Information Collected Automatically

When you visit the Billiie website, use our applications, or connect a device to Billiie, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• App and device identifiers
• Screen connection and online/offline status
• Login and access information
• Pages and features used
• General usage and performance information
• Error, diagnostic, and security information

This information helps us operate, troubleshoot, secure, and improve the Billiie platform.

Screen Viewers

Billiie does not use its digital signage platform to identify individual people simply because they view a Billiie-powered screen.

Unless a separate feature clearly states otherwise, Billiie screens do not use facial recognition or collect biometric information about people viewing the screen.

2. How We Use Information

We may use information to:

• Create and manage Billiie accounts
• Operate digital signage and connected screens
• Provide digital advertising services
• Create and manage QR catalogs, menus, and digital pages
• Manage business profiles
• Process transactions and subscriptions
• Connect and manage compatible devices
• Monitor screen and device status
• Provide account and device notifications
• Send receipts and service communications
• Provide customer support
• Detect fraud, abuse, and security threats
• Maintain and improve our website, apps, and platform
• Analyze platform performance and usage
• Enforce our Terms of Service and other policies
• Comply with applicable legal obligations

Where permitted and appropriate, we may also communicate with you about Billiie products, features, services, and updates.

3. SMS & Device Alerts

Businesses using Billiie may choose to provide a mobile number for account, screen, or device notifications.

Device Alerts

Device-related messages may include:

• Notifications when a connected screen goes offline
• Notifications when a device requires attention
• Important account or service-related alerts

Consent

Where consent is required, Billiie sends SMS messages only after you have provided the appropriate consent.

Consent to receive optional marketing text messages is not a condition of purchasing Billiie products or services.

Message Frequency & Carrier Charges

Message frequency may vary depending on your account and device activity.

Message and data rates may apply according to your wireless carrier and plan.

Opting Out

Where supported, you may follow the opt-out instructions included in the message. You may also contact Billiie to withdraw applicable SMS consent or update the mobile number associated with your account.

Messaging Providers

Billiie may use third-party communications providers to deliver SMS messages. We may provide those companies with the information reasonably necessary to deliver the communications you requested or authorized.

4. How We Share Information

Billiie does not sell your personal information for money.

We may share information with service providers when reasonably necessary to operate Billiie.

These providers may assist us with services such as:

• Payment processing
• Cloud hosting
• Analytics
• Email delivery
• SMS communications
• Customer support
• File and content hosting
• Security and fraud prevention
• Application infrastructure

We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal process, protect our rights or users, investigate fraud or security incidents, or facilitate a corporate transaction such as a merger, acquisition, financing, or sale of assets.

5. Third-Party Services

Billiie may integrate with or rely on third-party platforms and services.

These may include payment processors, analytics providers, app stores, device platforms, hosting providers, and communications services.

Third-party services operate under their own terms and privacy policies. Their handling of information is governed by their respective policies.

6. Payment Information

Payments and payouts may be processed through third-party payment providers.

Billiie does not generally store complete credit card numbers or complete banking credentials on its own servers.

Payment providers may collect and process information necessary to complete transactions, prevent fraud, comply with financial regulations, and provide their services.

7. Data Security

Billiie uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, application, network, or electronic storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and for securing devices connected to their Billiie account.

8. Data Retention

We retain information for as long as reasonably necessary to:

• Provide our services
• Maintain accounts
• Process transactions
• Maintain billing and financial records
• Provide customer support
• Prevent fraud and abuse
• Resolve disputes
• Enforce agreements
• Meet legal and regulatory requirements

Retention periods may vary depending on the type of information and why it was collected.

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.

9. Your Privacy Rights & Choices

Depending on where you live, applicable law may provide you with certain rights regarding your personal information.

These may include the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Update your account information
• Opt out of marketing communications
• Withdraw certain communication permissions
• Request information regarding how your information is used or disclosed

Some requests may be subject to legal exceptions, identity verification, record-retention requirements, or other limitations permitted by law.

To submit a privacy request, contact Billiie using the contact information below.

10. Cookies & Analytics

Billiie may use cookies and similar technologies to operate our website, remember preferences, understand how our services are used, maintain security, and improve performance.

We may also use third-party analytics services to better understand website and application usage.

Your browser or device may provide controls for managing certain cookies and tracking technologies.

11. Children's Privacy

Billiie's services are intended for businesses and are not directed to children under 13.

We do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected in circumstances prohibited by applicable law, we will take reasonable steps to delete it.

12. Business Content & Public Information

Certain information submitted to Billiie may be intended for public display.

For example, businesses may choose to publish:

• Business names
• Business descriptions
• Business locations
• Contact information
• Products or services
• Images
• Menus or catalogs
• Advertising availability
• Other business profile information

Information you intentionally publish through a public Billiie profile, QR page, catalog, menu, advertisement, or similar public feature may be visible to customers and other users.

Please do not publish information you do not want made publicly available.

13. Legal Requirements

Billiie may preserve or disclose information when we reasonably believe doing so is necessary to:

• Comply with applicable law or legal process
• Respond to lawful government requests
• Protect Billiie, our users, or others
• Investigate suspected fraud or illegal activity
• Protect the security and integrity of our Services
• Enforce our agreements and policies

14. Changes to This Privacy Policy

Billiie may update this Privacy Policy as our products, services, technology, and legal requirements evolve.

When changes are made, we will update the Effective Date at the top of this Policy.

Material changes may also be communicated through the Billiie platform or other appropriate means when required.

15. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

Billiie Inc.

Email: contact@billiie.co

Website: Billiie.co